Support
Write to us. A person reads every message.
We answer within two business days. If something is broken, tell us your iPhone model and iOS version — it usually saves a round trip.
Common questions
My apps are locked and I have no credits
That is the app working. Credits come from physical tasks: open ScrollWager, go to Tasks, and walk or do pushups. Every task pays out in minutes you can then stake.
The lock is not working at all
Check that Screen Time permission is still granted: iOS Settings, Screen Time, and confirm ScrollWager is allowed. Then reopen ScrollWager once so it can reapply the block. If it still does not hold, write to us.
My steps are not counting
Steps come from the iPhone's motion sensor, and from Apple Health if you allowed it. Check Settings, Privacy & Security, Motion & Fitness, and that ScrollWager is on. Steps counted by an Apple Watch arrive through Health, which can take a few minutes to hand them over.
Pushups are not being counted
Prop the phone up so your whole upper body is in frame, and make sure the room is bright enough. The counter watches your body position, so a dark room or a camera pointed at the floor will not register reps.
I cannot remove an app from my locked list
That is deliberate. Apps can be added to the list at any time, but removing one while it is locked would make the lock meaningless. You can always add more.
I turned on Strict Mode and want out
You can leave. Open Settings in the app and follow the exit. It takes effect as described there, and it breaks your streak — that is the point of the mode.
I paid and the subscription is not showing
Open ScrollWager, go to Settings, and choose Restore Purchases. Make sure you are signed into the same Apple Account you bought with. If it still does not appear, write to us.
How do I cancel my subscription?
Cancelling happens in your Apple Account, not in ScrollWager: iOS Settings, tap your name, Subscriptions, then ScrollWager. Deleting the app does not cancel the subscription.
How do I delete my account and data?
In the app: Settings, then Delete Account. It removes your account and its data from our server. Deleting the app on its own removes everything stored on the phone but leaves a server account intact, so delete the account first. Details are in the Privacy Policy.
Something else
Write to support@scrollwager.app. Bug reports, feature requests, and complaints all go to the same place.